Aligner – Florence, KY

Mazak Corporation is looking for an Aligner to join the Syncrex Department on first shift. The Aligner is an individual with specialized expertise in the installation, alignment, and calibration of precision components within a machine tool bed casting. The Aligner's role involves ensuring the accurate positioning and parallelism of critical elements, such as linear guides, ball screws, and other precision units, to optimize the machine tool's performance and precision.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Taking proactive measures to create and maintain a safe and healthy work environment for all employees involved in the alignment process.
• Thoroughly inspecting machine tool bed castings to assess their condition, identifying any defects, and performing cleaning tasks to maintain precision.
• Installing precision components, such as linear guides, ball screws, and units, within the machine tool bed casting to ensure proper functionality.
• Checking and adjusting the parallel alignment of linear guides and ball screws to optimize machine tool performance and accuracy.
• Mounting precision units onto the machine tool with great attention to detail and accuracy.
• Using advanced precision instruments and measurement techniques to meticulously assess and validate the geometric alignment of the machine tool components.
• Safely and efficiently operating an overhead crane to handle and install heavy items during the alignment process.
• Navigating a walk-behind fork truck to transport various parts and materials within the facility safely and effectively.
• Employing the overhead crane to skillfully relocate the machine tool to different sections of the facility for layout optimization and seamless operations.
• Collaborating with other team members, such as machinists and engineers, to address technical challenges, share insights, and ensure efficient workflow.
• Maintaining accurate records of alignment activities, inspections, adjustments, and any other relevant information for documentation and reference purposes.
  • Staying updated with advancements in CNC technology and alignment techniques to enhance skills and knowledge in the field.

Education/Certification:

• High school diploma
• Additional technical education or vocational training is a plus.

Skills:

• A strong understanding of mechanical principles and machinery is essential for comprehending the intricacies of CNC machine tools and their components.
• Proficiency in reading technical drawings, blueprints, and manuals to comprehend assembly instructions and alignment specifications.
• Skill in using precision instruments, such as calipers, micrometers, and dial indicators, to accurately measure and verify the alignment of machine tool components.
• The ability to identify and troubleshoot alignment issues, as well as implement effective solutions to ensure optimal performance and precision.
• An acute attention to detail is crucial to ensure precise alignment and calibration, avoiding errors that could impact the machine's accuracy.
• A strong commitment to safety protocols and awareness of potential hazards when operating machinery or handling heavy components.
• Effective communication with team members, including machinists and engineers, to coordinate efforts, share information, and address alignment challenges.
• Proficiency in operating overhead cranes and walk-behind fork trucks to handle and transport heavy items safely and efficiently.
• The ability to adapt to new technologies and aligning techniques as CNC machine tools continue to evolve.
• Good record-keeping skills to maintain accurate documentation of alignment activities, inspections, and adjustments.
• Efficiently managing time and prioritizing tasks to meet alignment deadlines and contribute to the overall workflow.
• A willingness to stay updated on advancements in CNC technology, aligning practices, and industry trends through ongoing learning and training.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

APPLICATIONS ENGINEER – SUWANEE, GA

Mazak Corporation’s Southeast Applications department is looking for an Applications Engineer to join the team at our Southeast Technology Center located in Suwanee, GA. The Applications Engineer will assist Sales staff by providing technical information on the use of Mazak machine tools to produce customer parts/products, efficiently and with robust quality.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Provide telephone / e-mail customer support on the operation and use of Mazak Products.
• Provide part processing / Machine recommendations to best produce customer parts as the stated part volumes.
• Calculate time study estimates of machine cycle time.
• Calculate a cost to manufacture customer parts including labor, and tooling/ work holding costs.
• Conceptually design work holding and tooling as needed to support the manufacture of customer parts.
• Demonstrate machine operation and machine features at trade shows and open house events.
• Safely rig and install machines in Technology Centers and at trade show events. Provide customer training on safe machine operation and detailed machine functions at the customer facility.
• Perform test cuts to demonstrate machine capability / prove processing concepts.
• Perform full- turn key process development and testing including statistical analysis of part measurement.
• Approximately 15% of travel is required

Education/Certification:

• Associates degree or certification in a related technical field plus two years of experience in a machine tool related field, or three to five years’ experience in a related position is required.
• Bachelor’s degree in related field is preferred

Skills:

• Having the ability to communicate both written and orally with upper management, vendors, and customers
• Ability to effectively work in a team environment with other engineers
• Ability to work independently with minimal supervision
• Mechanical ability to build fixtures, assemble tools and rig and level machines
• Proficient in Microsoft Office, specifically strong in Excel
• Experience with Mazatrol, EIA/G-Code Programming, CAD/CAM Programming software, Esprit or Mastercam, Fusion 360 or other

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Applications Engineer – Windsor Locks, CT

Mazak Corporation’s Northeast Applications department is looking for an Applications Engineer to join the team at our Northeast Technology Center located in Windsor Locks, CT. The Applications Engineer will assist Sales staff by providing technical information on the use of Mazak machine tools to produce customer parts/products, efficiently and with robust quality.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Provide telephone / e-mail customer support on the operation and use of Mazak Products.
• Provide part processing / Machine recommendations to best produce customer parts as the stated part volumes.
• Calculate time study estimates of machine cycle time.
• Calculate a cost to manufacture customer parts including labor, and tooling/ work holding costs.
• Conceptually design work holding and tooling as needed to support the manufacture of customer parts.
• Demonstrate machine operation and machine features at trade shows and open house events.
• Safely rig and install machines in Technology Centers and at trade show events. Provide customer training on safe machine operation and detailed machine functions at the customer facility.
• Perform test cuts to demonstrate machine capability / prove processing concepts.
• Perform full- turn key process development and testing including statistical analysis of part measurement.
• Approximately 15% of travel is required

Education/Certification:

• Associates degree or certification in a related technical field plus two years of experience in a machine tool related field, or three to five years’ experience in a related position is required.
• Bachelor’s degree in related field is preferred

Skills:

• Having the ability to communicate both written and orally with upper management, vendors, and customers
• Ability to effectively work in a team environment with other engineers
• Ability to work independently with minimal supervision
• Mechanical ability to build fixtures, assemble tools and rig and level machines
• Proficient in Microsoft Office, specifically strong in Excel
• Experience with Mazatrol, EIA/G-Code Programming, CAD/CAM Programming software, Esprit or Mastercam, Fusion 360 or other

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Applications Engineer Trainee – Houston, TX

Mazak Corporation is looking for an Applications Engineer Trainee to join the Applications Engineer department located at our Southwest Technology Center in Houston, TX. The ideal candidate will have strong technical/mechanical aptitude and background as well as be willing to work hands-on. They will demonstrate the desire to learn and develop the skills necessary to support sales and customers in all applications functions. They will work alongside veteran Applications Engineers to grow their skills to meet the Scope and Responsibilities.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Provide telephone / e-mail customer support on the operation and use of Mazak Products.
• Provide part processing / Machine recommendations to best produce customer parts at the stated quantities.
• Perform time study estimates of machine cycle time.
• Create proposals to manufacture customer parts including labor, and tooling/ work holding costs.
• Conceptually design work holding and tooling as needed to support the manufacture of customer parts.
• Demonstrate machine operation and machine features at trade shows and open house events.
• Safely rig and install machines in Technology Centers and at trade show events.
• Train customers on safe machine operation and detailed machine functions at the customer facility.
• Perform test cuts to demonstrate machine capability / prove processing concepts.
• Travel up to 10%

Education/Certification:

• Military Veteran with Technical training certificate or:
• Degree/Certification in mechanical, manufacturing, or related type field from an accredited vocational school or:
• Associates degree in mechanical or manufacturing or related type field from an accredited university.

Skills:

• Must be personable and customer/sales oriented
• Must have an open mind and attitude to listen then reassure and ultimately help a customer
• Must have a strong communication/ verbal skills including ability to make and write a clear and concise report with recommended action plan.
• Must be capable to think through a problem and then resolve independently.
• Must be mechanically inclined/ hands on type individual that enjoys working on machinery/ equipment
• Willing to travel and to keep a flexible schedule, also be adaptable as projects/ priorities change.
• Background with CAD/CAM and EIA/ISO (G-code) programming skills (Ex: Mastercam, Gibbs, Esprit)
• Knowledge of metal cutting tooling and material grades is beneficial
• Will require practical part processing knowledge and machine tool experience (Which can be resolved with time and experience on Mazak machines.)
• Work Experience operating Turning and/or machining centers/ metal cutting equipment is a plus

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

CNC Programmer – Florence, KY

Mazak Corporation is looking for a CNC Programmer to join the team on first shift at our Manufacturing Headquarters in Florence, KY. Program, Set-up, and operates CNC machines to perform various functions, such as cutting, drilling, milling, reaming, boring, and broaching on metallic and non-metallic work pieces, utilizing knowledge of machine tool capabilities, machinability of materials, and shop math.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees.
• Interpret blueprints, design programs, and set up machines to produce various components.
• Perform test runs and adjust until the resulting product meets blueprint specifications.
• Adjust programs and settings to optimize production while maintaining quality.
• Select tools required to cut materials and program machines.
• Troubleshoot and resolve problems with machines as they arise.
• Train new employees on how to properly operate CNC machines and programs.
• Set up of parts on pallets, tables, fixturing, to make available to the machining center. Including set up of fixturing, jig bases, etc. to hold parts for machining.
• Program with Mazatrol, EIA/ISO formats.
• Utilize CAM packages for the creation of programs.
• Record results for data collection and ISO documents.
• The use of an overhead crane for most parts will be required to load parts.

Education/Certification:

• High School Diploma or equivalent required
• Vocational school preferred
• Associate’s degree is preferred

Skills:

• 3 years’ experience with CNC programming
• Experience in operation and setup of CNC machines
• Proficient using Mastercam
• Mazatrol experience is preferred.
• Experience reading blue prints
• Experience understanding what the cutting conditions are and make the necessary adjustments to provide a part in the quickest / safest manner to meet production needs.
• Experience using various gaging instruments such as finger indicators, plunge indicators, calipers, micrometers, bore gages, ring gages, snap gages, tape measure and scales.
• Experience with fixture set up and work holding techniques.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Direct Sales Account Manager – Gardena, CA

Mazak Corporation is looking for a Direct Sales Account Manager to join the Western Region’s Sales department. Individuals will be responsible for selling machine tools and meeting required territory quota objectives set forth by the Direct Sales Manager or Regional General Mgr. This position works out of our Western Technology Center located in Gardena, CA.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Manage and direct the sale of machine tools to companies ranging from small job shops to large corporations.
• Prepare and deliver presentations on the technical features, CNC control and options pertaining to all Mazak machines
• Prepare, deliver and explain machine proposals
• Directly negotiate the sale of machines
• Provide necessary post sale technical support as required
• Travel to and from customers as needed to conduct business.
• Attend local, regional and national shows as required to assist in the promotion and sale of machines

Education/Certification:

• Associates degree is required or 4 years of machine tool sales experience.

Skills:

• Must have experience with high precision machine tools and knowledge of the respective territory
• Must have strong computer skills and the ability to prepare PowerPoint presentations and use other Microsoft office products, such as, Excel, Word, Exchange, etc.
• Ability to prepare business communication and send email as required.
• General ability to read blueprint drawings, understand part geometry and interpret part tolerances.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE CUSTOMER ADVOCATE – HOUSTON, TX

Mazak Corporation is looking for a Field Service Customer Advocate to join the Field Service department in the Southwest region located at our Southwest Technology Center located in Houston, TX. This position is responsible for improving the customer service experience by acting as a liaison between the service team and customers along with supporting the service team internally through the following responsibilities listed.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Answer initial Service department calls, assist with non-technical customer questions, transfer technical issues to appropriate person or enter cases and set proper call back expectations
• The proficient D365 associate will help support the Region in consistent system usage and technical support/training
• Improve communications between Mazak and the customer by assisting Team Leaders in advising customers of Field Service Technician upcoming appointments, and regularly following-up with customers as needed.
• Conducts customer survey after case is closed to assess level of customer satisfaction
• Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal.
• Monitor the regional service email inbox to ensure customer inquiries are not overlooked. Coordinate with the Export department for machine registrations and relocations and update D-365 asset movement

Secondary duties may include, but are not limited to the following:

• Monitor service receipts and close out workorders.
• Process Mitsubishi orders, returns and other associated issues along with other vendors as well
• Assist monitoring D365 “Parts and Other Cases”; distribute customer purchase orders to the appropriate team
• Complete and submit Ringi-Shos for building and service supplies.
• Assist Team Leaders as needed with shipping service tools to Service Technicians.
• Assist Install Coordinators with accessory delivery updates and customer coordination follow-ups.
• Assist in special projects/ requests as needed by the Service Manager
• Handle invoicing for service by distributors/vendors or any other related service billing/invoicing duties.

Education/Certifications::

• High School Diploma or GED Required

Skills:

• Strong Customer Service skills.
• Experience is using all Microsoft Office products.
• Account Receivable and D-365 experience a plus.
• Ability to multi-task.
• Excellent communication skills, including email etiquette.
• Have great attention to detail.
• Know how to work effectively using Time Management skills.
• Ability to effectively work in a team environment.

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE CUSTOMER ADVOCATE – WINDSOR LOCKS, CT

Mazak Corporation is looking for a Field Service Customer Advocate to join the Field Service department in the Southeast region located at our Northeast Technology Center located in Windsor Locks, CT. This position is responsible for improving the customer service experience by acting as a liaison between the service team and customers along with supporting the service team internally through the following responsibilities listed.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Answer initial Service department calls, assist with non-technical customer questions, transfer technical issues to appropriate person or enter cases and set proper call back expectations
• The proficient D365 associate will help support the Region in consistent system usage and technical support/training
• Improve communications between Mazak and the customer by assisting Team Leaders in advising customers of Field Service Technician upcoming appointments, and regularly following-up with customers as needed.
• Conducts customer survey after case is closed to assess level of customer satisfaction
• Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal.
• Monitor the regional service email inbox to ensure customer inquiries are not overlooked. Coordinate with the Export department for machine registrations and relocations and update D-365 asset movement

Secondary duties may include, but are not limited to the following:

• Monitor service receipts and close out workorders.
• Process Mitsubishi orders, returns and other associated issues along with other vendors as well
• Assist monitoring D365 “Parts and Other Cases”; distribute customer purchase orders to the appropriate team
• Complete and submit Ringi-Shos for building and service supplies.
• Assist Team Leaders as needed with shipping service tools to Service Technicians.
• Assist Install Coordinators with accessory delivery updates and customer coordination follow-ups.
• Assist in special projects/ requests as needed by the Service Manager
• Handle invoicing for service by distributors/vendors or any other related service billing/invoicing duties.

Education/Certifications::

• High School Diploma or GED Required

Skills:

• Strong Customer Service skills.
• Experience is using all Microsoft Office products.
• Account Receivable and D-365 experience a plus.
• Ability to multi-task.
• Excellent communication skills, including email etiquette.
• Have great attention to detail.
• Know how to work effectively using Time Management skills.
• Ability to effectively work in a team environment.

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technical Support Technician – Suwanee, GA

Mazak Corporation is looking for a Field Service Technical Support Technician to join the Southeast Field Service Department located at our Southeast Technology Center in Suwanee, GA. This position will have the responsibility to provide technical phone and digital support on Mazak Machines. Communicates with customers and other stakeholders and ensures exceptional service support is provided in accordance with corporate metrics and guidelines.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Answer technical questions from customers, field service technicians, vendor /distributor technicians
• Provide technical support that is commensurate with the ability of the person or persons to safely perform the recommended task or procedure
• Evaluate situation at customer to determine what resources if any are needed to resolve the situation
• Ensures customers receive a tangible response within prescribed corporate guidelines
• Thoroughly documents summary of all customer calls in D365 including the correct contacts and list of further actions
• Compile service history reports for product improvement and customer requests
• Interact with Customers and other Mazak Associates.
• Read / Interpret engineering drawings
• Some travel may be required
• Utilizes excellent call center / customer relationship skillset.

Education/Certification:

• High school diploma.
• Two-year technical training in electronics, mechanical or machine tool assembly is preferred

Skills:

• Microsoft Office experience
• Four to Six years’ experience in the field or a related position is preferred

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – AUSTIN, TX

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Austin, TX area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician: Bohemia, NY

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Bohemia, NY area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – DALLAS, TX

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Dallas, TX area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – HOUMA, LA

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Houma, LA area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – King of Prussia, PA

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the King of Prussia, PA area. Travel is required.

Scope and Responsibilities:

• Answer initial Service department calls, assist with non-technical customer questions, transfer technical issues to appropriate person or enter cases and set proper call back expectations
• The proficient D365 associate will help support the Region in consistent system usage and technical support/training
• Improve communications between Mazak and the customer by assisting Team Leaders in advising customers of Field Service Technician upcoming appointments, and regularly following-up with customers as needed.
• Conducts customer survey after case is closed to assess level of customer satisfaction
• Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal.
• Monitor the regional service email inbox to ensure customer inquiries are not overlooked. Coordinate with the Export department for machine registrations and relocations and update D-365 asset movement

Secondary duties may include, but are not limited to the following:

• Monitor service receipts and close out workorders.
• Process Mitsubishi orders, returns and other associated issues along with other vendors as well
• Assist monitoring D365 “Parts and Other Cases”; distribute customer purchase orders to the appropriate team
• Complete and submit Ringi-Shos for building and service supplies.
• Assist Team Leaders as needed with shipping service tools to Service Technicians.
• Assist Install Coordinators with accessory delivery updates and customer coordination follow-ups.
• Assist in special projects/ requests as needed by the Service Manager
• Handle invoicing for service by distributors/vendors or any other related service billing/invoicing duties.

Education/Certification:

• High school diploma or GED required

Skills:

• Strong Customer Service skills.
• Experience is using all Microsoft Office products.
• Account Receivable and D-365 experience a plus.
• Ability to multi-task.
• Excellent communication skills, including email etiquette.
• Have great attention to detail.
• Know how to work effectively using Time Management skills.
• Ability to effectively work in a team environment.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – LITTLE ROCK, AR

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Little Rock, AR area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – NEWARK, NJ

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Newark, NJ area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – St. Louis, MO

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Midwest Technology Center in Schaumburg, IL. Duties involve overnight travel from home to various customer facilities, located primarily in the St. Louis, MO area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – BOSTON, MA

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Boston, MA area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – Bridgeport, CT

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Bridgeport, CT area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – CLEVELAND, OH

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the National Technology Center in Florence, KY. Duties involve overnight travel from home to various customer facilities, located primarily in the Cleveland, OH area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – Fort Wayne, IN

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the National Technology Center in Florence, KY. Duties involve overnight travel from home to various customer facilities, located primarily in the Fort Wayne, IN area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – Grand Rapids, MI

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Midwest Technology Center in Schaumburg, IL. Duties involve overnight travel from home to various customer facilities, located primarily in the Grand Rapids, MI area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – HOUSTON, TX

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Houston, TX area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – MILWAUKEE, WI

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Midwest Technology Center in Schaumburg, IL. Duties involve overnight travel from home to various customer facilities, located primarily in the Milwaukee, WI area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – NASHUA, NH

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Bohemia, NY area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – NEW HAVEN, CT

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the New Haven, CT area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – Orlando, FL

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southeast Technology Center in Suwanee, GA. Duties involve overnight travel from home to various customer facilities, located primarily in the Orlando, FL area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – SCHAUMBURG, IL

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Midwest Technology Center in Schaumburg, IL. Duties involve overnight travel from home to various customer facilities, located primarily in the Schaumburg, IL area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Field Service Technician – WICHITA, KS

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Wichita, KS area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

FIELD SERVICE TECHNICIAN – WINDSOR LOCKS, CT

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Windsor Locks, CT area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 1-3 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

IT Operations Manager – Florence, KY

Mazak Corporation is looking for an Operations Manager to join the IT team at our Headquarters located in Florence, KY. The Mazak IT Operations Manager (ITOM) leads the design, development and implementation of IT services and solutions with an emphasis on systems infrastructure for all North American locations. The role is responsible for managing day-to-day activities of the Operations team in all infrastructure areas - cyber security, helpdesk, desktop support, servers, network and cloud hardware and software. The ITOM should have excellent technical skills, attention to detail, and the ability to adhere to deadlines and monitor costs.

Scope and Responsibilities:

• Coordinate all day-to-day IT Operation activities, ensuring the integrity, security and high availability of services for Mazak user population
• Manage personnel and functions related to IT Operations as it relates to quality, performance and risk by setting or refining process, procedure, policy and standards.
• Collaborate with the other IT Managers defining overall goals of the IT department including short and long-term planning
• Assist the IT staff deploying, maintaining, and supporting hardware and software
• Cyber Security – lead the IT cyber security effort using best in class protections and theories
• Prepare project proposals, scope and budgets; monitor project timelines and milestones. Work closely with IT team, vendors, and outside contacts to ensure timely and efficient completion of projects.
• Effectively communicates with all levels of the organization to ensure technology and user needs are identified and met. 
• Be a key member of the On-Call group providing 24x7 level support for our application suite on multiple platforms and environments including troubleshooting, debugging and problem resolution.

Preferred:

• Bachelor’s degree required.
• 2+ years’ experience in IT management
• Experience in the governance of vendors and service providers
• Aptitude for staying abreast of industry trends and new technologies
• Knowledge and experience in Microsoft suite of products
• Proven leadership, management, and customer service skills.
• Practical experience generating process documentation and reports.

Proficient technical writing capabilities specifically around recommendations, policies, and training.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Junior Business Analyst - Florence, KY

Mazak Corporation is looking for a Junior Business Analyst to join the National Service team location located at our National Technology Center in Florence, KY. The Junior Business Analyst position works alongside our National Service Specialist to help maintain the Service System. This position works with regional Service and National Service to make improvements and insure we have most up to date and reliable system.

Scope and Responsibilities:

Essential duties include, but are not limited to the following::

• Work with Field Service Associates (and approved 3rd party) on identifying system faults
• Assist with create/maintain documentation on approved processes
• Assist with create/maintain records in the database
• Work with IT on system updates when released

Education/Certification:

• High School Diploma or equivalent required
• Associate’s degree in related field preferred or actively working towards degree.

Skills:

• 1 year of related experience
• Some D365 & PowerBI experience is preferred
• Knowledge of Microsoft suite, SQL, XML, HTML
• Solid verbal and written communication skills with the ability to communicate at all levels of the organization

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Maintenance Training Instructor – Florence, KY

Mazak Corporation is looking for a Maintenance Training Instructor to join the Training department. Maintenance Training instructors provide both in-person and online training to customers and internal employees on the maintenance and repair of Mazak CNC Machine Tools. Instructors develop curriculum as well as technical publications for technicians to use during class and in the field to perform their job duties. Training classes are held at Mazak Technology Centers and at customer facilities. This positions works at our National Technology Center located in Florence, KY.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Develop documentation using advanced computer software
• Communicate technical procedures effectively to a group of varied skilled individuals
• Manage time effectively to cover all objectives of the course
• Approximately 25% of travel is required

Education/Certification

• High school diploma or equivalent is required
• 4 year degree in applicable field is preferred

Preferred Skills:

• 5 years’ of job related experience with Mazak CNC Machine Tools
• Ability to use Microsoft Word, PowerPoint, and Excel
• Excellent communication and public speaking skills
• Ability to create technical publications that accurately convey material relevant to training

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

National Sales Coordinator – Florence, KY

Mazak Corporation is looking for a National Sales Coordinator to join the Sales Administration team. Responsible for coordinating National Machine Sales orders between Regional Sales offices, Headquarters and Mazak Manufacturing Plants. Jobs include experience in D365 In Order Entry, Purchasing, Receiving, Inventory and Reporting. This position is located at our National Technology Center located in Florence, KY.

Scope and Important Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Prepare special reports and data for Mazak Executive Vice President.
• Responsible for Mazak open machine purchase orders to Mazak Kentucky Plant, Yamazaki Japan, United Kingdom and Singapore plants.
• Process and approve Freight and Duty Invoices for overseas machines from Meiko America and freight vessel companies.
• Reporting the following Machine Sales Business to Mazak Headquarters Executive Staff.
  • Machine & Accessory Purchasing
  • Machine & Accessory Inventory
  • Machine & Accessory Order Entry
  • Machine & Accessory Logistics
  • Machine Sales Reporting.
  • Mazak Product Master / I-Quote (Change Notice notifications from Headquarters Japan)
• Analyze Machine and Accessory Margins on Mazak Sales Orders submitted from the Mazak Regional Sales Office.
• Review all Machine Orders and Revisions for technical and financial errors.
• Interface with Mazak Department Managers (Regional Sales / Product Groups / Accounting / Finance / Parts / Service / IT / Export Department and Mazak Top Management)
• Place MC Accessories to factory for special Machine Options. (Tool Magazines / Spindles)
• Required to work very late once a month for Mazak National Machine Sales Order Close

Education/Certification

• High School Diploma or GED required
• Bachelor’s Degree in Business Administration preferred

Skills:

• Experience in Machine Tool Industry or Capitol Equipment is a plus
• Excellent Communication and Presentation Skills
• Must have attention to detail.
• Microsoft Business Application skills including D365.
• Have a positive attitude and work well with a team.
• Know how to handle difficult people and situations that arise.

If interested please e-mail your resume to resumes@mazakcorp.com.

EOE, including disability/vets

Northeast Assistant General Manager – Windsor Locks, CT

Mazak Corporation is looking for an Assistant General Manager for the Northeast Region. The Assistant General Manager (AGM) helps the general manager to ensure that day-to-day business operations run smoothly. The assistant manager will draw up weekly schedules and assist the general manager with training, recruiting, promotions and planning which may include working directly with Direct Sales, Distribution Management, Service and Replacement Parts Sales and Full Function Accounting. This position report to the General Manager of the Northeast Region located at our Northeast Technology Center located in Windsor Locks, CT.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• The AGM must be able to competently perform duties in the absence of the General Manager
• Cooperating with the general manager and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff and customers
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and evaluate associates on their performance annually
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.
• The role requires travel across the US with occasional trips to Japan

Education/Certification:

• Bachelor’s degree required in relevant discipline.
• MBA preferred.
• 7+ years of experience with machine processes and machine tools.
• 3+ years of experience in a Sales role, preferably in capital equipment.
• Previous business management experience required.

Skills:

• Confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate objectives.
• Technical knowledge of machining processes and machine tools.
• Must be able to motivate and positively influence staff.
• Great organizational skills
• Strong problem-solving abilities
• Good observation skills
• The ability to deliver and receive constructive criticism
• An ability to identify weaknesses and provide coaching where necessary
• The ability to effectively communicate in writing reports
• Must be proficient in Microsoft D365 and Mazak CRM Platform (will train)

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

Project Manager – Florence, KY

Mazak Corporation is looking for a Project Manager to work out of the National Technology Center in Florence, KY. Project Managers orchestrate all post sales order activities for machines and the accessories, including automation components, purchased with the equipment, through assembly, post assembly acceptance, shipment, installation, final acceptance at customers facility, and any follow up issues to be performed afterward. Project Engineering / Management is an adjunct of Mazak Sales Engineering Department.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Communicate with end users, vendors, and associated suppliers to assist in the development of technical specifications / concepts for existing or pending operations / projects.
• Prepare engineering requests and initiate inquires to vendors for existing or pending quotation purposes.
• Assist sales and engineering teams in the development and preparation of technical documentation for existing or pending projects
• Perform specification reviews / responses in support of existing or pending projects.
• Travel to meet with end users / vendors / and support entities when needed in support of existing or pending projects.
• Prepares and maintain project timelines.
• Assists in the scheduling of service support and training activities.

Singular Activities are:

• Organization
• Planning
• Coordination
• Communication
• Problem Solving / Resolution
• Documentation
• Reporting

Education/Certification:

• A two-year degree with 5+ in related role with machine tool or project management experience is required.
• A four-year technical degree is preferred.

Skills:

• Proven working experience as a Project Manager
• CNC Machine tool knowledge is highly desirable
• Solid organizational skills including attention to detail and multi-tasking skills
• Client facing and internal communication skills are a must
• Strong working knowledge of Microsoft Office
• PMP / PRINCE II certification is a plus

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

Sales Project Engineer – Florence, KY

The Sales Project Engineer will work with the engineering group to quote machine options, share machine information, and act as a technical liaison between Mazak engineering (HQ and Factories), and Mazak Sales (Direct and Distributors), and 3rd party vendors and partners.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees.
• Close engineering requests / quoting machine options, drawing requests, 3D model requests, and misc. detailed machine information
• Technical liaison between Mazak engineering (HQ and Factories), and Mazak Sales (Direct and Distributors), and 3rd party vendors and partners.
• Support assigned machine groups for customer option quotation and order processing support through installation
• Work directly with Marketing, Purchasing, Production, Sales and Executive Management to develop industry leading machine tool solutions; research competitor products to ensure and maintain market leadership.
• Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors.
• Ability to apply critical thinking and problem-solving techniques to evaluate complex information.
• Create worksheets and pdf emails to document reaching conclusions. SPE will be assigned certain primary machine lines, and secondary machine lines.
• Provide detailed documentation to assist project development and design process.
• Monitor the engineering request database for new requests on their machines, and to put their name and date on the request and begin working on it.
• CAD is not required but is desired.
• Work proactively to promote teamwork at all levels.
• Additional tasks and special projects as assigned.

Education/Certification:

• Engineering degree is not required, but a technical degree is desired.

Experience:

• Potential of demonstrating incremental technical and project responsibilities in a fast-paced, highly technical manufacturing environment; machine tool product experience preferred.

Skills:

• Highly creative, investigative mindset – advanced problem-solving and critical thinking skills.
• Team player with great interpersonal skills.
• Commercial awareness with an understanding of end user applications.
• Strong written and oral communication skills.
• Ability to work well under pressure.

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

Swiss Machine Maintenance Training Instructor – Florence, KY

Mazak Corporation is looking for a Swiss Machine Maintenance Training Instructor to join the National Training department at our National Technology Center located in Florence, KY. The Swiss Machine Training instructor provides both in-person and online training to customers and internal employees on the programming, operation, and/or maintenance of Mazak CNC Machine Tools. Instructors develop curriculum as well as technical publications for technicians to use during class and in the field to perform their job duties. Training classes are held at Mazak Technology Centers and at customer facilities

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Develop documentation using advanced computer software
• Communicate technical procedures effectively to a group of varied skilled individuals
• Manage time effectively to cover all objectives of the course
• Approximately 25% of travel is required

Education/Certification:

• High school diploma.
• 5 years’ of job related experience with Mazak CNC Machine Tools
• 2- or 4-year degree in applicable field is preferred

Skills:

• Knowledge of CNC Machinery
• Knowledge of Swiss Turn machines
• Ability to use Microsoft Word, PowerPoint, and Excel
• Ability to instruct

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

Weld Cell Supervisor – Florence, KY

Mazak Corporation is looking for a Weld Cell Supervisor to join the team on 1st shift. The Weld Cell Supervisor coordinates and supervises the successful integration and output of the laser weld cells in the Fabrication department.

Scope and Responsibilities:

Essential Job Functions:

• Proactively attains a safe and healthy work environment for all employees.
• Develop processes for efficient production of quality sheet metal components.
• Proactively address employee relations issues through a supportive environment including coaching and on-going team-member development
• Consistently address good safety practices with team members and take immediate action should there be any safety violations committed.
• Lead assigned area in continuous improvement, while accepting full ownership for area responsibility
• Lead team to accomplish short- and long-term goals based on department needs.
• Study production schedules and estimate worker hour requirements for completion of job assignment.
• Ensure that direct and indirect labor goals are met daily through compliance of working to the required manpower numbers.
• Recommend and implement measures to improve production methods, equipment performance, and quality of product.
• Train employees.
• Complete employee performance reviews in a timely manner.
• Coordinate and perform Weld tests.

Education/Certification:

• High school diploma or equivalent
• Vocational school is preferred.
• Fanuc training is required

Skills:

• Minimum 2-5 years of supervisory experience in a manufacturing environment
• Must demonstrate expert knowledge in Laser Welding
• Experience with complex blueprint reading
• Experience programming/operating automated equipment or machinery (industrial robots, CNC’s, etc.)
• Strong understanding of coordinate systems and spatial geometry in CNC or robotic applications
• Experience with metrology equipment
• Troubleshooting aptitude, attention to detail, and safety consciousness is a must.
• Strong people skills with the proven ability to motivate others.
• Project management skills required.

Required education and experience:

• High school diploma or equivalent (GED)
• Vocational school is preferred

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets

Welder - Florence, KY

We are looking for a Welder to work in our Fabrication department at our Florence, KY headquarters. Welders weld and sand sheet metal parts to engineering specifications on the blueprints. This is a second shift position working Monday through Thursday 3:30pm to 2:00am.

Essential Job Functions:

• Proactively attains a safe and healthy work environment for all employees
• Read and interpret blueprints, welding prints and other drawings.
• Select parts from laser cutting/press brake operation to weld and align parts according to specifications.
• Weld parts to specific tolerances.
• Modify or redesign existing parts if necessary.
• Sand, grind, buff, taper and or tap fabricated parts to drawing specifications.
• Design and build fixtures jigs to use in welding and assembly operations.
• Must be able to set up and run MIG welding machines.
• Operate overhead crane and use various hand tools including saws, shears, drills and grinders.
• Prepare fabricated parts for painting
• Visually inspect each part that is ready for paint.
• Maintain a clean and orderly work area.

Skills:

• Mig welding experience
• Familiar with metric system
• Blueprint reading experience
• Autobody sanding experience is a plus
• Must be knowledgeable of weld shrinkage factors and various welding techniques.
• Must successfully pass entry-level test administered by Mazak.

Required education and experience:

• High school diploma or equivalent (GED)
• Vocational school is preferred

To apply please send resumes to resumes@mazakcorp.com.

EOE, including disability/vets