Industry’s Best-Selling Horizontals Machining Centers are in Stock Now
Put the rigidity, accuracy and value of Mazak's HCN Series to work in your shop today. Order your new automation ready #40 or #50 taper machine today for fast delivery.
Leaders in the manufacture of advanced technology solutions including Multi-Tasking,
HYBRID Multi-Tasking, 5-axis, milling, turning, CNC controls and automation.
With MPower, take easy advantage of the most-comprehensive machine support in the industry, all from one convenient online destination. You'll find everything you need to keep your machine tools running strong. Access phone support, request service, sign up for technical training, order parts, track a spindle rebuild and so much more. Mazak has you covered from day one, and we're always by your side to ensure your success.
Customer Support Contact Directory
Scroll to locate your service support team by region
Our network of eight Technology Centers strategically located across North America puts component machining demonstrations, experienced applications engineers and comprehensive training in close proximity to you. Furthermore, these Technology Centers play a key role in channeling customer input to Mazak manufacturing for the development of new machine tool technology.
Each Technology Center offers you access to:
Advanced Application Support
Expert applications engineers can help you optimize your part-production processes and create effective manufacturing solutions.
Collaborate with our certified cutting tool, workholding and automation partners to develop optimized turnkey manufacturing solutions.
Test cut your toughest parts on our latest, most advanced machine tools.
Gain secure applications development and complete design privacy of your individual manufacturing system.
Education & Training
Education, training and seminar events in cooperation with our technology partners.
Free access to the most advanced machine tools.
Industry-focused education - General Aerospace, Energy, Jet Engine and Construction.
New Technology and Manufacturing Systems
Experience the latest, most-advanced manufacturing systems that can optimize the processing of industry-specific components you produce every day.
Talk with productivity experts who can help you select the best new machine tool technology for your business.
On-Site Training and Technology Seminars
Participate in hands-on applications and operator development courses.
Attend technical seminars held in conjunction with our partners.
Benefit from market-focused events that provide valuable industry insight.
MPower gives you single-source access to end-to-end support for the lifetime of every Mazak machine. Sign up for technical training, access phone support, order parts, track a spindle rebuild and so much more. Mazak has you covered from day one, and we're with you every step of the way to ensure your success.
Single-source support
Whether you want CNC training, preventive maintenance, laser calibration, vibration analysis or answers to technical questions, access every aspect of service and support from a single point of contact for quick convenience.
Mazak machines carry a comprehensive 2-year parts and labor warranty that includes operator training and much more – in addition to no-charge technical phone support and software upgrades for the life of each machine.
With time-saving remote troubleshooting, Mazak service technicians can show you solutions on standard mobile devices and identify needed replacement parts to speed up repairs.
Identify, order and receive the replacements you need with unprecedented speed and ease through online access to every aspect of parts support. Whether you need a small part or a CNC repair, you're covered 24/7.
Parts Support
Monitor the status of CNC repairs online and receive a tracking number to verify return-shipping progress in transit.
Search for parts, verify pricing and availability, and track shipments 24/7 with our PartsWeb online ordering system. Pay for all PartsWeb transactions with a credit card.
Your spindle is the heart of your machine tool, and if it needs service, we have the ISO certified repair/rebuild capabilities you need, with quick turnaround and thorough results.
Spindle Repair/ Rebuild Process
Our Spindle Rebuild Center turns around repairs or rebuilds within 3-5 days, including runoff, benchmarking and a 1-year or 4,000-hour warranty.
Learn to operate, program and maintain your Mazak machine tools so you obtain the full value of your equipment, from installation throughout its working life. Take a self-paced course through our MPower On-Demand Learning (MODL) system, schedule an in-person class at one of our Technology and Technical Centers, or sign up for a customized seminar in your shop.
Training
Learn to gain the full productivity from your Mazak equipment. Train to achieve your competitive best and keep up with what's new in manufacturing.
Use these helpful links to take full advantage of all the great support features that MPower offers you. Find your local points of contact for the Mazak support team, and review the official terms and conditions that apply to sales and service.
