Many of your shop’s production capabilities revolve around your machine’s spindle performance, and the best way to keep your machine producing at its maximum capacity is through regular care and maintenance of this critical component. Keeping the spindle clean and well lubricated are two simple steps that will minimize problems.
Small shops have the most to lose when a spindle goes down, especially if you don’t have a duplicate machine that enables you to move production jobs around. You risk losing money and customers, so you need a solution that gets your machine back in production as quickly as possible.
One of the toughest choices to make when you have a problem is whether to repair, rebuild or replace your existing spindle. The age of your spindle, type of repair required, and cost of repair are all factors that go into making this decision, and our full-time, in-house spindle and unit rebuild team can help you decide which is best for your situation. We keep a complete database of all Mazak machines manufactured and sold in North America and provide 24-hour customer support. We also have an online tool available for quick and easy spindle repair quotes. Simply enter some basic information about your machine, spindle issue and the type of service you need, and we will provide you with a free, no obligation quote.
When your spindle requires a repair or rebuild, it’s best to have the machine tool OEM perform the services to ensure it is done correctly the first time and the equipment meets original specifications. At Mazak, the certified technicians in our spindle repair and rebuild department service more than 600 different spindle variations for a wide range of turning centers, vertical and horizontal machining centers and Multi-Tasking machines.
The repair and rebuild process our technicians use is very comprehensive. We begin with a thorough analysis to determine the root cause of your spindle failure. Next, we examine all spindle components for signs of wear, as well as improper fit and size, only replacing components when necessary to minimize your costs. All the components we use are factory-certified, and all repairs are processed in an ISO: 9001:2008 cleanroom environment, overseen by our quality control teams.
Once your spindle has been returned to original design and operating specifications, we conduct actual test-stand run time reliability checks before shipping it back to you in safe and secure packaging. And we are so confident in our rebuilt spindles that we back them by a one-year or 4,000-hour warranty with Mazak certified installation (high speed spindle warranties may vary).
Time is money, so not only do you want your repair or rebuild done correctly, but you also want it done fast. Over the years, we have worked hard to build a service program that offers the industry’s fastest turnaround times on new and refurbished spindles. Ninety five percent of new and refurbished spindles are shipped same day, and we complete spindle repairs and rebuilds in three to five days. We can make repairs so quickly because we maintain $65 million in parts inventory and $25 million in unit inventory including ATCs, shifters, tables and spindles, in our North American inventory. This inventory includes 60,000 unique parts.
Negative effects of spindle downtime can be minimized by knowing when your machine will be able to produce again so that you can plan workflow and communicate expectations with your customers. At Mazak, we keep a spindle database so that you can easily check the status of your spindle at any time via our website. The database includes all spindle work information from reports concerning tear down, to quality and status of the repair. You can also view bills of materials, part drawings, assembly procedures and change notices.
Your machine is only as good as the support you receive long after the sale which is why we have dedicated so much time, effort and financial resources to our spindle and unit repair and rebuild program. To learn more about our program, visit our page or contact us.