2020 Mazak COVID-19 Survival Kit for Manufacturers
Mazak is committed to helping our customers navigate these uncertain times by offering creative tools and resources for shop owners, managers and team members. This Manufacturing Survival Kit contains resources for important things to consider including business implications, ways to use downtime productively to prepare for demand when it returns (and it will return) and even ways to keep our families happy and healthy. Resources will be added and updated regularly, so please check back often.
In addition to providing our Manufacturing Survival Kit, Mazak has partnered with local manufacturers and other community organizations to support healthcare professionals and essential workers. Learn more about the work we've done with one company here and the impact our partnership has had on Northern Kentucky hospitals here. Contact us if you would like to discuss how we can work together to make an impact in your community.
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For Shop Owners
The following resources will help you navigate the rapidly changing business landscape and help you to better understand what is required to help fend off illness.
Business Management Tools & Resources
- 12 Vital Actions to Get your Business Restarted Right
- Stimulus Package Updates
- National Association of Manufacturers (NAM) COVID-19 Resources
- COVID-19 Policy Tracker
- Centers for Disease Control (CDC) FAQ
- Rethinking Success Metrics in the Time of Coronavirus
- Tips for Manufacturers on Continuing Production During the Coronavirus Pandemic
- Managing a Manufacturing Plant Through the Coronavirus Crisis
- 3 experts on how COVID-19 changed manufacturing and supply chains around the world
HR Tools & Resources

For Shop Managers & Their Teams
During these trying times, you need to keep your team productive, but you also have to keep them safe and healthy. Get the tools and information you need here.
Customer Support During the Crisis
- Our North American Parts Center is fully stocked and fully operational, shipping 97% of all parts same day. Factory-direct parts specialists are available to answer your questions. Visit us on the web or call 888-4MAZAK1 (888-462-9251).
- Now is a good time to stock up on parts you know you’ll need when business demands ramp up, and they will ramp up.
- Our service technicians are manning the phones to help you troubleshoot issues, as well as respond to your needs quickly and efficiently in the field. You can count on a guaranteed response to any technical question within 1 hour via our 24/7 phone support system. Visit our website to learn more.
- Now is a great time to do preventive maintenance. All Mazak machine manuals contain suggested preventive maintenance steps for that particular model as well as recommended service intervals.
- Now is also a great time to make the machine repairs you may have been putting off. Our service team is ready and available to help.
- Mazak is offering a variety of online training courses so that you can continue to build the skills of your team and be ready to tackle new opportunities when productivity demands surge. Through our Pyramid of Learning approach, Mazak offers a wide range of training and education opportunities, many of which are online now.
- Tips & Tricks Videos - Visit our Smooth Café on MazakTV for real-world tips videos
Information from OSHA on COVID-19
Digital Solutions to Optimize Your Shop
- The ability to see machine status from your home office provides managers with peace of mind that their factory or shop is still producing.
- Maintenance departments can monitor alarms and sensors for abnormalities and prioritize their daily plan, tackling the most important issues first while maintaining social distancing.
- Electronic notifications (emails, texts) allow supervisors and workers to know when they have equipment waiting, thus increasing productivity while having fewer workers on site.
- Reduce downtime by tracking it and finding out what's causing it. Understand the issues that personnel on the floor are having and make targeted improvements without being face to face with them.
- Monitor cutting tools on the machines remotely so new tools can be prepared and made available to the floor without interaction with the operators.
- Learn more about MTConnect, the standard (ANSI/MTC1.4-2018), which offers a semantic vocabulary for manufacturing equipment to provide structured, contextualized data with no proprietary format.
- Register for Online Training (Beginning April 8, 2020 – Contact your sales representative for details)
- A SMOOTH Link to Simple Shop Floor Monitoring
- Cybersecurity: Why You Need More Than Just a Firewall
- Digital Solutions
- Mazak SmartBox
- Overcoming Challenges With Mazak Digital Solutions
- Shop Thrives On All The Latest Manufacturing Technologies
- The Digitally Connected Factory
- Thinking Outside the Black Box: Scalable Use-Case Solutions for Factory IT Management
Use This Time to Prepare Your Shop For The Future
Now is a great time to plan for the future. Begin thinking about how you can incorporate new technology into your shop to increase productivity and drive down costs.
Learning a new programming language is easier than you think. Become fluent in Mazak’s MAZATROL programming language.
Articles
Blogs
- Bridging the Skills Gap with MAZATROL
- Cost-Effective Automation Adds Real Productivity to Your Bottom Line
- Let's Race - Our CNC vs Yours
- Reshoring Goes Viral
- Re-tooling Your Shop to Manage Risk in Uncertain Times
- The Best of Both Programming Worlds Optimize Metalcutting
Customer Successes
Podcasts
- How Reshoring Can Help Us Overcome Supply Chain Disruptions
- Mitigate Your Shop’s Risk With Multi-Tasking
- What are Tariffs and How Do They Affect Supply Chains?
Webinars
Webpages
White Papers

For Everyone
Now more than ever, it's important to find new and creative ways to manage stress, enjoy time together as a family and maintain schedules.
Take a Virtual Tour
Listen and Learn from The Experts
- Mazak All Axes Podcast – Learn about the latest business and technology insights – and how you can apply them at your shop – from industry experts and manufacturing professionals in our exclusive podcast.
- MazakTV – Watch hundreds of videos that feature topics ranging from application demonstrations to shop success stories, as well as examples of our machines under power and cutting parts in real time.
- Mazak Blog – Read what's happening now at Mazak, discover tips for improving your part-production efficiency and experience how advanced Mazak technology is transforming manufacturing as we know it.
- Customer Successes – Learn about how shops across North America have overcome challenges and achieved success with the help of Mazak's state-of-the-art technology.
- Mazak White Papers – Take an in-depth look at the most critical topics in our industry, from how shops are handling the skills gap to the importance of flexible Multi-Tasking technology in today's fast-paced manufacturing sector.
- Webinars – Invest in your team's knowledge base and improve your ability to meet your customers' needs with our library of webinars on such topics as SMOOTH TECHNOLOGY software solutions, workflow optimization and HYBRID machining techniques.